Service Scope: Our mastering service includes the optimization of audio tracks to enhance their sound quality for distribution and playback across various platforms.
Submission: Clients are required to submit their audio track in a high-quality format specified by our platform. Any additional instructions or preferences should be communicated during the submission process.
Revision Policy: Each client is entitled to one revision of the mastered track. Revisions should be requested within seven days of receiving the preview. Further revisions may incur additional charges.
Turnaround Time: Our standard turnaround time for mastering is [insert timeframe], excluding weekends and holidays. Expedited services may be available upon request for an additional fee.
Ownership and Rights: Clients retain full ownership of their audio tracks. By submitting a track for mastering, clients grant us the right to use the track for promotional purposes unless otherwise specified.
Payment: Payment for the mastering service is due upon submission of the audio track. We accept PayPal. Any additional charges for expedited services or revisions will be communicated to the client before processing.
Confidentiality: We respect the privacy of our clients and the confidentiality of their audio tracks. All submitted tracks and related information will be kept confidential and used solely for the purpose of providing the mastering service.
Liability: While we strive to deliver high-quality mastering services, we cannot guarantee specific results or outcomes. Our liability is limited to the cost of the mastering service. We are not liable for any loss of income or damages resulting from the use of our services.
Termination: We reserve the right to terminate or refuse service to any client who violates these terms and conditions or engages in inappropriate conduct.
Agreement: By submitting an audio track for mastering, clients agree to these terms and conditions in their entirety. Any disputes or issues arising from the mastering service will be resolved in accordance with these terms.
