At 8D Records, we strive to provide our customers with top-quality digital products and an exceptional shopping experience. Please read our Returns and Refunds Policy carefully to understand your rights and responsibilities when purchasing our products.


Digital Product Nature:

  • Our products are digital downloads, which means they are non-tangible items delivered electronically.
  • Once a digital product is purchased and downloaded, it cannot be returned.


Refund Eligibility:

  • Refunds will only be provided if the downloaded file is corrupt or unusable.
  • Customers must notify us of any issues within 7 days of the purchase date.


How to Request a Refund:

  • If you believe you are eligible for a refund due to a corrupt file, please contact our customer support team at [your email address].
  • Provide details about the issue, including your order number and a description of the problem.


Refund Processing:

  • Refund requests will be reviewed by our support team.
  • If a refund is deemed necessary, it will be processed to the original payment method.



  • We do not offer refunds for products that meet their intended purpose and are free of defects.
  • Refunds will not be provided for change of mind or if a customer purchases the wrong product.


Contact Us:

  • For any inquiries or to request a refund, please contact our customer support team at


Note: By making a purchase at 8D Records, you agree to the terms outlined in this Returns and Refunds Policy.

This policy is effective as of [effective date] and may be subject to change without prior notice. Please review our policies periodically for any updates.